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Privacy Policy

1. Introduction

Protecting your personal data is a top priority for us. This Privacy Policy explains how prdx.gr collects, uses, and protects the information you provide while browsing and using our services.

By accessing and using our website, you consent to the processing of your personal data in accordance with this policy.

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2. What Data We Collect

When you visit prdx.gr or use our services, we may collect the following information:

  • First and last name

  • Email address

  • Contact details (phone number, shipping address)

  • Payment information (processed via third-party providers – not stored by us)

  • IP address and browsing data through cookies

  • Purchase history and event participation records

3. How We Use Your Data

Your data is used exclusively for the following purposes:

  • Processing orders (tickets & products)

  • Providing customer support and service

  • Notifying you of event changes, cancellations, or important announcements

  • Communicating new products or events (only with your prior consent)

  • Analyzing traffic and improving user experience

4. Cookies & Third-Party Tools

We use cookies for:

  • Technical functionality of the website

  • Analyzing user behavior (Google Analytics)

  • Remarketing purposes (e.g., Facebook Pixel)

You can control or disable cookies through your browser settings.

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5. Data Storage & Security

All data is stored on secure servers, and appropriate technical and organizational measures are in place to protect it from unauthorized access or breaches.

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6. Sharing with Third Parties

We do not share personal data with third parties, except:

  • When required by law

  • When necessary to complete transactions (e.g., payment processors, shipping companies)

All third-party partners are contractually bound to comply with data protection legislation.

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7. User Rights (under GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Restrict processing

  • Object to marketing use

  • Data portability

To exercise any of these rights, please contact us at: info[a]prdx.gr.

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8. Changes to This Policy

prdx.gr reserves the right to amend this Privacy Policy. Any changes will be published on this page along with the updated date.

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